Physical and Intellectual Disabilities Resources

Here are more resources related to Hope procedures and forms, along with federal and state organizations and non-profit advocacy groups that focus on developmental disabilities.

Hope Services Procedures & Forms

Hope's Client Grievance Procedure

Information about Hope's client grievance procedure, as well as contact information for self-advocacy/advocacy support groups, and regulatory agencies for abuse/neglect reporting.

Request An Accommodation

To request any special accommodation. PDF

Title VI Complaint Procedure & Forms

As a recipient of federal dollars, Hope Services is required to comply with Title VI of the Civil Rights Act of 1964 and ensure that services and benefits are provided on a non-discriminatory basis. Our Title VI complaint procedure outlines a process for local disposition of complaints and is consistent with the guidelines of Federal Transit Administration Circular 4702.1B. Any person who believes they have been discriminated against on the basis of race, color, or national origin by Hope Services may complete and submit this form. English Form | Forma en Espanol

Federal Programs & Procedures

U.S. Department of Labor Office of Disability Employment Policy

The ODEP manages a number of efforts designed to advance disability employment. Website

The Social Security and Disability Resource Center

An informational website by a former claims examiner for the Social Security Administration. It addresses many common questions about the application process. Website

Californiaʼs Adults with Autism/DD and the New Medicaid HCBS Rules

The federal Medicaid Home and Community Based Services (HCBS) program helps to fund much of our residential and nonresidential regional center services. This program is important because it helps Californiaʼs Department of Developmental Services (DDS) fund services in the home and community to those who would otherwise require an institutional level of care. Myths v. Facts: Californiaʼs Adults with Autism/DD and the New Medicaid HCBS Rules (PDF)

California State Government Organizations

Department of Rehabilitation

The California Department of Rehabilitation works in partnership with consumers and other stakeholders to provide services and advocacy resulting in employment, independent living and equality for individuals with disabilities. Website

Department of Developmental Services

The California Department of Developmental Services is the agency through which the state of California provides services and supports to individuals with developmental disabilities. Website

State Council on Developmental Disabilities

An independent state agency to ensure that people with developmental disabilities and their families receive the services and supports they need. Website

California’s Regional Centers

A list of all 21 state regional centers. Website

Advocacy Groups & More

CARF International

CARF International accreditation demonstrates a program's quality, transparency, and commitment to the satisfaction of the persons served. CARF International is an independent, not-for-profit accreditor of human service providers in the areas of aging services, behavioral health, child and youth services, durable medical equipment, employment and community services, medical rehabilitation, and opioid treatment programs. 888-281-6531 Website

National Rehabilitation Association

An organization promoting ethical and state-of-the-art practice in rehabilitation, with the goal of personal and economic independence for persons with disabilities. Website

National Task Group on Intellectual Disabilities and Dementia Practices

The NTG's overall mission is to advocate for services and supports for people with intellectual disability and their families who are affected by Alzheimer's disease and dementias. Website

The Arc: Serving People with Intellectual Disabilities

The Arc promotes and protects the human rights of people with intellectual and developmental disabilities and actively supports their full inclusion and participation in the community throughout their lifetimes. Website

Association of People Supporting Employment First

APSE leads in the advancement of equitable employment for people with disabilities. Website

People First

The world’s oldest and best known self-advocacy organization run by and for people with developmental disabilities. Website

Parents Helping Parents

Helping parents of developmentally disabled children navigate the often confusing and complicated maze of special education and related services. Website

Autism Society San Francisco Bay Area

A grassroots, volunteer-run nonprofit organization of parents, family members, friends and professionals striving to build a stronger, more connected and influential Bay Area autism community. Website

The Quality Mall

Lots of free information about person-centered supports for people with intellectual/developmental disabilities. Website


Developed and maintained by The National Council on Aging (NCOA), BenefitsCheckUp is the nation's most comprehensive Web-based service to screen for benefits programs for seniors with limited income and resources. Website

Kidpower Teenpower Fullpower

To teach people of all ages and abilities how to use their own power to stay safe, act wisely, and believe in themselves. Website

Mortgage and Home Loan Help Guide for the Disabled

This guide has been created to help individuals living with disabilities and their families in the process of buying a home of their own. Here you can learn about the five important steps in buying a home and about financial assistance programs that are available for those living with disabilities. Website

United Way Silicon Valley

Improving lives by mobilizing the caring power of the community to meet our most critical local health and human services needs. Website

County of Santa Clara Registrar of Voters

The Emergency Ballot Delivery Program that is currently in place is being used for voters that are either hospitalized, incarcerated, or persons with disabilities who are unable to retrieve their ballots personally. The program allows voters to request a ballot up to 7 days before the election, the ROV will mail the voter their ballot to the updated address. Emergency Ballot Packet

Additional Resources

California Lifeline Program

The California LifeLine Program is a government program focused on connecting qualified low-income customers by subsidizing phone service.

To receive a free smartphone and monthly service, you must meet the income-based or program-based eligibility guidelines. You can get the California LifeLine program if your income is 150% or less than the Federal Poverty Guidelines. The program is limited to one Lifeline benefit per household.