Home & Community-Based Services (HCBS) and Person-Centered Thinking (PCT) - What You Need To Know!

In 2014, Medi-Cal announced the Home and Community-Based Services (HCBS) Final Settings Rule. This rule ensures that people receiving HCBS have full access to community life and can receive services in the most integrated settings.

PCT goes hand-in-hand with the provision of HCBS. At Hope Services, we believe in empowering individuals to dream outside the box. Our dedicated staff, trained in Person-Centered Thinking and Practices, are committed to utilizing PCT discovery tools to ensure that each participant can live their best life based on their own desires and choices

HCBS Values

These values underscore our commitment to promoting individual rights, dignity, and self-determination in all aspects of our in all aspects of our programs and services. We are dedicated to creating an environment where individuals feel respected, supported, and empowered to live their lives to the fullest.

Community Inclusion

We are dedicated to fostering a sense of belonging and connection within the community. We actively promote opportunities for individuals to participate in social activities, engage with their peers, and contribute to the community in meaningful ways.


We believe that individuals should have the freedom to make choices about their own lives. We respect their preferences and desires, and we work collaboratively with them to develop personalized plans that reflect their goals and aspirations.

Individual Rights

We are dedicated to upholding the fundamental rights of every individual we serve. These rights are intrinsic to our commitment to person-centered care and are at the heart of everything we do. 


We believe in promoting independence by empowering individuals to make choices and decisions about their own lives. Through personalized support and encouragement, we help individuals achieve greater autonomy and self-reliance.

Freedom from Restraint

We uphold the fundamental right of every individual to live free from unnecessary physical or chemical restraints. We prioritize alternative strategies and person-centered approaches to address challenging behaviors or safety concerns.


We are committed to safeguarding the privacy and confidentiality of every individual we serve, respecting their right to control their personal information and boundaries. 

Freedom from Coercion

We respect the autonomy and self-determination of each individual. We promote open communication, active listening, and collaborative decision-making to empower individuals to make choices that align with their own values, preferences, and goals.

Dignity and Respect

We treat every individual with dignity, kindness, and respect. We honor their unique identity, preferences, and cultural background, and we strive to create a supportive environment where everyone feels valued and accepted.

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Program Participant Rights

You have fundamental rights that ensure your dignity, autonomy, and well-being are respected and upheld. These rights include the freedom to participate in your community, work alongside individuals without disabilities, make choices about your services and supports, and maintain control over your schedule and activities. Hope Services is committed to empowering individuals and promoting inclusivity, ensuring that everyone has the opportunity to live a fulfilling and independent life.

Frequently Asked Questions

Person-Centered Thinking (PCT) is an approach that prioritizes the individual's preferences, needs, strengths, and goals in the delivery of Home and Community-Based Services (HCBS). It focuses on understanding the individual's perspective and empowering them to make choices about their own lives.