When Michael was just 13, his life changed in an instant—he was hit by a car. Over the years, he’s faced every challenge with quiet determination. In February 2024, he joined Hope Services’ Day Program in Gilroy, ready to take the next step in his journey. It quickly became clear that Michael brought more than just a positive attitude—he brought a spark that inspired everyone around him.

It didn’t take long for staff to notice his impact. Steve, an Employment Job Developer, saw how naturally friendly and respectful Michael was with everyone around him. He’d lead outdoor workouts, and soon, others joined in. His enthusiasm inspired fellow participants to embrace a healthier lifestyle. While he enjoyed the program, Michael wanted more—he was ready to work.When Steve saw an opening at FactorX, a company that recycles e-waste and has partnered with Google, Tesla, NASA, and more, he knew Michael was the right person for the job. “I’ve learned a lot here,” Michael says. His responsibilities include installing and disassembling electronics and equipment, often for businesses that are closing. It’s a physically demanding work, but Michael was up for the challenge—even traveling in the truck to job sites across the region.

A typical day for Michael starts with a long bus ride from Morgan Hill to Gilroy. He always arrives early. He powers up the computer, checks for new listings and government deals, and helps gather items from the warehouse tent for pickup. He goes above and beyond every day.

His manager, Anthony, recalls that Michael was very quiet when he first started. Within a month, he saw tremendous growth. “Michael is one of the best employees we’ve ever had,” he says. Michael has become a standout in customer service. He’s gained the confidence to connect with customers, learning about who they are beyond just what they need. He builds relationships rooted in genuine curiosity and care.

In one instance, Anthony couldn’t make a scheduled job and trusted Michael to handle it solo. He did. He showed up, trusted his instincts, used the right tools, and got it done.

One of the coolest projects Michael has worked on? Disassembling a Tesla robot.

This role has helped Michael maintain a healthy routine while learning valuable technical and interpersonal skills. He currently lives with his parents but is saving to live independently. Years ago, he attended West Valley College with dreams of studying fashion. That dream hasn’t faded. Michael hopes to someday blend his creative interests with the practical skills he’s gained—and live a life full of purpose and possibility.